Patient Advice and Liaison Service (PALS)
PALS provide information and advice about NHS services, advise and support patients, their families and carers, listen to your concerns, suggestions, compliments and queries and help sort out problems quickly on your behalf.
Help making a complaint
Take a look at our practical resources to help you make a complaint about NHS health and social care services.
Healthwatch
We are the independent champion for people who use health and social care services in Sunderland. Were here to make sure that those running services, put people at the heart of care.