Non-urgent advice: Get help for your symptoms
If you think you need medical help right now, 111 online can tell you what to do next.
GP Practices
GP surgeries are usually the first contact if you have a health problem. They can treat many conditions and give health advice. They can also refer you to other NHS services.
Sunderland Enhanced Access Service (Evening and Saturday GP Appointments)
If you can’t get an appointment with your GP or can’t get there during the day due to work or other commitments you can use the Enhanced Access Service.
Pharmacy
Pharmacists are experts in medicines who can help you with minor health concerns.
As qualified healthcare professionals, they can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains.
Dentists
General practitioners (GPs) treat all common medical conditions and refer patients to hospitals and other medical services for urgent and specialist treatment.
Eye Infirmary
Patients who have an urgent eye problem and need to attend the Emergency Eye Department at Sunderland Eye Infirmary should now call a new 24/7 emergency number – 0191 5699952 – before arriving at the hospital.
Urgent and emergency care services
Services the NHS provides if you need urgent or emergency medical help.
Hospitals
You’ll usually need a GP referral to access hospital treatment, except in an emergency.
Recovery at Home
Recovery at Home operates 24 hours a day, seven days a week, ready to respond quickly to provide support during times of illness or if someone experiences an unexpected change in their condition that could develop into a crisis.
Mental Health Service
Find out how to access NHS mental health services and where to get urgent help.
NHS Sight Test
Find out where to book and NHS sight test.
Sexual Health Services
Find sexual health clinics, contraception and pregnancy services, sexually transmitted infection (STI) services or where to get help after rape and sexual assault.
Pregnancy Services
Find hospital maternity units, young parent support, pregnancy exercise and relaxation classes, unplanned pregnancy information and support and information about abortion (pregnancy termination).
Find Other Services
The NHS provides many services not listed above. A full list can be found here.