Non-urgent advice: Get help for your symptoms
If you think you need medical help right now, 111 online can tell you what to do next.
Pharmacists are experts in medicines who can help you with minor health concerns.
As qualified healthcare professionals, they can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains.
GP surgeries are usually the first contact if you have a health problem. They can treat many conditions and give health advice. They can also refer you to other NHS services.
Sunderland Enhanced Access Service (SEAS)
If you can’t get an appointment with your GP or can’t get there during the day due to work or other commitments you can use the Enhanced Access Service.
General practitioners (GPs) treat all common medical conditions and refer patients to hospitals and other medical services for urgent and specialist treatment.
Patients who have an urgent eye problem and need to attend the Emergency Eye Department at Sunderland Eye Infirmary should now call a new 24/7 emergency number – 0191 5699952 – before arriving at the hospital.
Urgent and emergency care services
Services the NHS provides if you need urgent or emergency medical help.
You’ll usually need a GP referral to access hospital treatment, except in an emergency.
Recovery at Home
Recovery at Home operates 24 hours a day, seven days a week, ready to respond quickly to provide support during times of illness or if someone experiences an unexpected change in their condition that could develop into a crisis.