Sunderland Initial Response Service
The Initial response Service provides 24 hour access to mental health care, advice, support and treatment. By calling one telephone number 0303 123 1145, a member of the team will speak to you and discuss your current mental health needs.
Related Listings

Waythrough LGBT+ Service
Support for people between the ages of 11-25 who need support around the gender identity and/or sexuality, including mental health, alcohol, drugs, housing, and related areas. Wherever you are now, we won't judge or write you off. We're Waythrough.

Billy’s Lifeline
We are dedicated to supporting families and loved ones who have lost someone to suicide. We offer both short and long-term support regardless of how long it has been since your loved one has passed, we are here to support you practically, emotionally, and therapeutically through your journey.
Sunderland A&E
Our Emergency Departments provide round the clock care for people with serious, life-threatening illness and injury. We have a department at South Tyneside District Hospital and a dedicated children’s and adult’s departments at Sunderland Royal.

Togetherall
Togetherall is a unique mental health service offering an anonymous and safe support community, moderated by professionals and counsellors.
Sunderland Urgent Care Centre
Sunderland’s Urgent Treatment Centre (UTC), is now located at Sunderland Royal Hospital, Kayll Rd, Sunderland SR4 7TP, next to the Adult Emergency Department. The UTC provides care for minor injuries and illnesses that require urgent treatment, but are not life-threatening. It is open from 8am to midnight, seven days a week, including bank holidays. Patients are advised to book an appointment via NHS 111 or through a GP referral, however patients can just "walk in."
Sunderland Eye Infirmary
Sunderland Eye Infirmary provides ophthalmology care and treatment in surgical, accident and emergency (A&E) and outpatient services for people living in the Tyne and Wear and Durham area.

Samaritans
Every 10 seconds, Samaritans responds to a call for help. No judgement. No pressure. We"re here for anyone who needs someone. Call us any time, day or night. Whatever you"re going through, you can call us any time, from any phone for FREE: 116123

Shout
Shout is the UK"s first and only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope

Sunderland Recovery College
We offer a range of free recovery focused educational courses for people with lived mental health experience, their friends and family.

Washington MIND
Washington Mind offers Person Centred Counselling which is a Humanistic Approach, in a non-stigmatising environment for those aged 11 and above, who are experiencing, or who are at risk of, developing mental ill health and emotional distress.We operate an open referral system; this means that we can accept referrals from the person who needs support, a friend, relative, or a professional (as long as permission has been received from the person who needs support). Referral can be made either over the telephone, in writing, via email or text.