NHS 111 – Mental Health

Logo of the National Health Service (NHS) in bold white letters on a blue background,

NHS 111 Mental Health, is available if you, or someone you know, is experiencing a mental health crisis, you can now call NHS 111 and select option 2 for urgent mental health support. It provides a single point of contact for accessing urgent mental health support. You will be connected to a trained mental health professional who can assess your needs and direct you to the appropriate support.

NHS 111 is available 24/7.

What is a mental health crisis?

If a person’s mental or emotional state gets worse quickly, this can be referred to as a mental health crisis or a mental health emergency. If this happens, it is important to get help quickly.

A mental health crisis can mean different things to different people, but often means that you no longer feel able to cope or be in control of your situation. It can cause a significant disruption to your life and your ability to function.

You should call NHS 111 and select option 2 for crisis mental health support if you are worried about:

  • thoughts about your life not being worth living or about harming yourself
  • feeling out of control or unable to cope
  • feeling anxious about leaving the house
  • hearing voices or seeing things that others can’t

If you or someone else have physically harmed themselves, or if their life is at risk, then you should still call 999 or go to A&E.